Chat room 

Mac support chat room

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For mobile carrier plans and billing or network issues, contact your mobile carrier. If we did have AppleCare, we would have been taken to the in-browser chat engine that would allow us to have a conversation with an AppleCare representative. Talk to us Chat with experts online or have us call you right away.

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Contact Support

Get support by phone or chat, or set up a repair or make a Genius Bar reservation for iPhone, iPad, Mac, and more.

Chat with experts online or have us call you right away.

How to Find Apple's New Online Chat Option for AppleCare Support

For most products, you can also arrange shipment to an Apple Repair Center when you're ready. Answer a few questions to get started. If you click or tap that square, you'll be taken to a page that explains some of your contact options. At the top of that page is the option to "Get started," as shown in our next screenshot.


At this point, you'll need to choose which device, product, or service you want support for. In my examples, I chose "Mac desktops" for no particular reason.


Once you have selected your category, you will be asked to select from several categories of problems. In the case of Mac desktops, these ranged from startup and power to printing. Each product category has problem areas specific to those devices, so pick the one that represents your problem, and if you don't see it, check the "Other Topics" area.

Jordan Kahn.

How to Record Interviews ONLINE (Mac & PC!)

Apple is about to begin charging users outside of their warranty for online chat support using a new web payment system it recently developed. Sources familiar with the project say Apple is currently mac support chat room to launch the new paid chat support, which will also let customers schedule repairs and replacements online, as early as next week.

Much like Apple handles support calls over the phonesoon only customers within their warranty period will be able to access online chat support through getsupport.

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